The survey statistics of the total of 140,000 consumer feedback, including AT & T, Verizon, T-Mobile and Sprint four carriers users. In the AT & T and Verizon user feedback, Nokia products, consumer satisfaction more than Apple, Samsung, HTC and other manufacturers, topping the list, which AT & T users of the Nokia product satisfaction degree more than 90%, at the similar time Nokia is the only Verizon user satisfaction degree Super 80% of the manufacturers. T-Mobile users, Nokia's user satisfaction is near to 90%, consolidated four major operators user feedback data, the Nokia product satisfaction are above 80%, only T-Mobile user feedback narrowly after HTC.
Nokia products average user satisfaction ahead of other competitors 21%, mainly due to the rapid development of the Windows Phone system, the first quarter of 2013, WP phone global market share of approximately 6%, Nokia accounted for the Windows Phone mobile phone shipments 80% of WP and Lumia phone users a good reputation.
Nokia favorable rate in the U.S. market is the potential competitiveness of the product, at the similar time maintaining a high user satisfaction, Nokia need to praise converted to sales.
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orginal news by sunday line biz news (newspaper)
